FAQs
STANDARD SHIPPING
- Orders value under $50: Shipping fee is $9.99
- Orders value is $50 or above: Free Shipping
Once we ship your order, you will receive a tracking number and a link to track your order.
Our estimated shipping details:
Processing time: 2-5 business days (Mon-Sat).
Shipping time: 7-9 business days (Mon-Sat).
Total delivery time: 9-14 business days (Mon-Sat).
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at
vyanacollective@gmail.com.
